The opportunity

PURPOSE OF THE ROLE 

• • Lead, develop and champion CPL One’s digital development team.
  • Strive to achieve industry-leading standards and quality on digital development projects.
  • Play a leading role, with others, in championing CPL One’s digital offer to external and internal audiences (This offer includes digital and website development, digital design, digital marketing and digital publishing.) 
  • Identify and champion opportunities to grow CPL One’s digital offer, and inspire others to do the same.
  • Uphold CPL One’s reputation for excellent customer service by providing a high quality, responsive and agile service to internal and external clients.

KEY OBJECTIVES 

• • Lead CPL One’s in-house digital development team.
  • Oversee the delivery of all digital development work, ensuring projects are delivered on time, on budget and that they meet or exceed internal and external customer expectations.
  • Develop skills and competencies within the team to enable delivery of projects.
  • Look for opportunities to grow CPL One’s revenue and profit through both current and new business.
  • Coach and develop the team to ensure CPL One’s customer service standards are delivered and maintained.
  • Continuously evolve the process for delivering digital projects, utilising new tools and learning where appropriate to deliver projects successfully.
  • Continuously assess the strategic effectiveness of CPL One’s digital products and make recommendations for improvements.